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NOLA ServeUS

Text message updates

Get a text when the City of New Orleans responds to your reports. NOLA ServeUS will text you when the city marks a 311 report you filed as resolved — so you can confirm whether it was actually fixed.

What you'll receive: a status text when the city marks one of your reports resolved, asking you to confirm it's fixed.
Message frequency: about one message per report you file — only when the city updates it; frequency varies.
Msg & data rates may apply.

Reply HELP for help or email records@nolaserveus.com. Reply STOP to opt out at any time. Msg & data rates may apply; message frequency varies. You are not required to consent as a condition of any purchase or service. See our Terms of Service and Privacy Policy.

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NOLA ServeUS will text you when the city updates a report you filed. Msg & data rates may apply. Reply HELP for help, STOP to opt out anytime.