District E Pilot · New Orleans, Louisiana

Neighbors organizing.
Communities leading.
The city accountable.

NOLAServeUS is a neighborhood social network built around civic accountability. Organize cleanups. Track city complaints. Hold departments to a public grade — based on 14 years of their own data, not what they report about themselves. Launching first in New Orleans East and the Lower 9th Ward.

One email when we launch in District E. Nothing else.

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The Movement
"My Ward. My Home. My Responsibility."
The Philosophy
"Help our city help us."
The Action
"Let's clean up our streets."
City of New Orleans · 311 Data · 2012–2026
74,305
Complaints currently unresolved citywide. No confirmed resolution on record.
source: data.nola.gov · dataset 2jgv-pqrq
46%
Of District E S&WB drainage complaints never resolved. A city below sea level.
14-year average · clean data only
525
Days avg to repair a broken traffic signal. The city's own deadline: 48 hours.
avg resolution time · 0–730 day filter
92%
Of "trash complaints" were residents requesting carts and pickups. Not dumping.
465,230 trash records analyzed
01
Community First
Neighborhood social network organized by block. Cleanup events. Anti-litter campaigns. Win cards. We do what we can — and we document it. Community ownership is not a nice-to-have. It is the foundation.
02
Real Accountability
Every city department gets an A–F grade based on 14 years of their own 311 data. Community-verified resolutions. The city does not close its own tickets here.
03
Mobile in 60 Seconds
File a GPS-tagged complaint with a photo in under a minute. No app store. Installs from your browser. Works offline. Escalates automatically when the city misses its own deadline.